This policy governs all sellers operating on Cypher.
By becoming a seller and listing items for sale, you agree to comply with this policy in addition to Cypher’s Terms of Service and related policies.
1. Seller Eligibility
- Sellers must be 18+
- Stripe Connect verification is required
- Sellers are responsible for legal and tax compliance
2. Listings & Accuracy
- Listings must be accurate and complete
- Condition, language, edition, and defects must be disclosed
- Items above $50 require photos of the actual card
- Stock images are not allowed for these listings and random spot checks will be conducted.
- Cypher does not automatically authenticate listings unless a dispute is raised.
3. Shipping Obligations
- Orders must ship within 48 hours
- Tracking required for orders over $50
- Orders over $250 require tracking; insurance is recommended
4. Failure to Ship
If not shipped within 5 business days:
- Order is refunded
- Seller strike is issued
- Appeal allowed via support@cyphertcg.com
5. Seller Strikes
Strikes may be issued for:
- Failure to ship
- Misrepresentation
- Excessive disputes
- Policy violations
Accumulated strikes may result in suspension or removal.
6. Payouts & Holds
- Released 7–15 days after delivery confirmation
- Untracked orders assumed delivered after 15 days
- Holds may apply during disputes
7. Off-Platform Sales
Redirecting buyers off Cypher is prohibited and may result in termination.