Cypher Seller Policy

This policy governs all sellers operating on Cypher. By becoming a seller and listing items for sale, you agree to comply with this policy in addition to Cypher’s Terms of Service and related policies.

1. Seller Eligibility

• Sellers must be 18+
• Stripe Connect verification is required
• Sellers are responsible for legal and tax compliance

2. Listings & Accuracy

• Listings must be accurate and complete
• Condition, language, edition, and defects must be disclosed
• Items above $50 require photos of the actual card
• Stock images are not allowed for these listings and random spot checks will be conducted.
• Cypher does not automatically authenticate listings unless a dispute is raised.

3. Shipping Obligations

• Orders must ship within 48 hours
• Tracking required for orders over $50
• Orders over $250 require tracking; insurance is recommended

4. Failure to Ship

If not shipped within 5 business days:

• Order is refunded
• Seller strike is issued
• Appeal allowed via support@cyphertcg.com

5. Seller Strikes

Strikes may be issued for:

• Failure to ship
• Misrepresentation
• Excessive disputes
• Policy violations

Accumulated strikes may result in suspension or removal.

6. Payouts & Holds

• Released 7–15 days after delivery confirmation
• Untracked orders assumed delivered after 15 days
• Holds may apply during disputes

7. Off-Platform Sales

Redirecting buyers off Cypher is prohibited and may result in termination.