Effective Date: November 7, 2025
Last Updated: November 7, 2025
You’re Covered If
- You never receive your order,
- The item is not as described, or
- The item arrives damaged or incomplete.
Cypher will ensure you receive a refund or replacement in eligible cases.
How It Works
- Pay securely via Stripe at checkout.
- The seller ships within 48 hours and uploads tracking.
- Your payment is held until delivery is confirmed.
- If there’s an issue, open a case within 7 days of delivery (or expected delivery).
- Cypher reviews and, if valid, refunds you.
What’s Not Covered
- Buyer’s remorse.
- Items accurately described and delivered.
- Damage caused after delivery.
Typical Resolution Time: 5 business days after full info is received.
Support: support@cyphertcg.com